Privacy Policy

At Skylar Lifestyle Limited, we are committed to protecting the privacy and personal information of every customer who chooses to shop with us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, mobile application, or interact with our services.

By accessing or using Skylar, you agree to the collection and use of information in accordance with this policy. We encourage you to read it carefully so you understand our practices.

We collect information you provide directly to us, as well as data gathered automatically during your use of our services. The information we collect falls into two primary categories:

Personal Information

Name, email address, phone number, billing & shipping address, and payment details provided during registration or checkout.

Usage Data

Browser type, device information, IP address, pages visited, time spent on pages, and referring website addresses.

Transaction Data

Purchase history, order details, returns, and any communication you have with our customer support team.

Preference Data

Wishlist items, saved searches, style preferences, and communications you opt into, such as newsletters and promotions.

The information we collect is used thoughtfully to deliver, improve, and personalize your Skylar experience. Specifically, we use your information to:

We do not sell your personal information. We may share your data only with trusted partners who help us deliver our services:

Skylar uses cookies and similar tracking technologies to enhance your browsing experience and analyze how our website is used. Cookies are small text files stored on your device that help us recognize you on return visits and tailor the experience to your preferences.

You can manage or disable cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of our website and your shopping experience.

Protecting your personal information is a top priority for Skylar. We implement industry-standard security measures to guard against unauthorized access, alteration, disclosure, or destruction of your data:

As a valued Skylar customer, you have meaningful rights over your personal information. We are committed to honoring these rights promptly and transparently:

Access

Request a copy of the personal data we hold about you.

Correction

Ask us to update inaccurate or incomplete information.

Deletion

Request erasure of your personal data from our systems.

Opt-Out

Unsubscribe from marketing communications at any time.

Portability

Receive your data in a structured, portable format.

Restriction

Request that we limit how we process your data.

Skylar's services are intended for customers aged 18 years and above. We do not knowingly collect, use, or disclose personal information from individuals under the age of 18.

If we discover that we have inadvertently collected personal data from a minor, we will promptly delete that information from our records. If you believe a minor has provided us with their personal information, please contact us immediately at privacy@skylar.com.

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, our dedicated Privacy Team is here to assist you.

Email

privacy@skylar.com

support@skylar.com

Phone

880342-244309

Sun – Thu, 9 AM – 6 PM

Address

Skylar Lifestyle Limited

Dhaka, Bangladesh

Response Time

We aim to respond to all privacy inquiries within 2 business days.

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of any significant changes by email or by posting a prominent notice on our website.